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Ongoing advice service

Ongoing advice service

Someone in your corner to help you handle life’s twists and turns

No one can predict the future, but one thing’s certain—it will have its ups and downs.

Our Ongoing Advice Service (OAS) means you’ll have support when it comes to managing your financial plan.

Whether you're welcoming a baby, getting married, facing loss, going through a divorce, navigating redundancy or retiring our advisers will be with you to help keep your finances in check and your goals on track.

The benefits of ongoing advice

Staying on track - whatever life throws at you

Regular financial check-ins to help keep you on track to reach your goals. And if anything big changes in your life or your priorities shift, we’ll be on hand to guide you.

Support on your terms

OAS lets you build a long-term, trusted relationship with your Personal Wealth Adviser(s). Need support or have concerns? We're here for you. Plus, our support team is available for any account-related questions.

Advice when you need it most

When things change in your life or your family’s life, or you experience a challenging time, such as a bereavement, your Personal Wealth Adviser is just a call away to take away some of the stress and help you make the right financial decisions.

Detailed cash planning, tailored to you

Where it is relevant to your planning, your adviser can provide an analysis of your income and expenditure (“Cash flow modelling”) helping you stay on top of your finances, identify potential issues early, and adjust your plan as needed to keep you on track.

Planning ahead for your family’s future

Starting the conversation early about passing on wealth to your children and grandchildren is essential. With OAS, your adviser can help you explore the most tax-efficient strategies to ensure your legacy is preserved and passed on smoothly.

What you get

  • Your financial plan
  • Ongoing access to your Personal Wealth Adviser(s)
  • Direct access to a dedicated support team
  • 24/7 access to view your investments via the MY SPW secure web app
  • An annual review of your financial plan, your goals and aspirations
  • Exclusive invites to webinars on key topics to help you expand your knowledge and understanding
  • Access to dedicated Investment Specialists offering additional insight into investment performance and the economic outlook
  • An automatic ISA top-up service within your portfolio (dependent on solution)
  • No one-off advice fee on additions to existing investments (covered by the OAS) after the first year

My wife died and left me a lot of money. Kelly listened to me whilst I cried over my loss. She showed empathy and total care for me. She made me feel normal. I wasn't rushed into anything, rather she nurtured and nursed me into the complicated and scary world of investments.

John Caisley

Start your journey with SPW

It all starts with a conversation – no obligation, no fees to pay until you’re happy with your plan.

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