Selling your investment

There are several ways you can sell your investment, either partially or in full:

Online investor portal - Use the Digital Investor Investment Platform. If you haven't activated your portal access yet, simply visit our registration page at www.investor.spw.com. It's quick and easy and hosts a range of great functions! All you need is your account number and personal details.

Telephone - Call us at 0344 822 8910.

Redemption form – Complete a redemption form and send it in to us at Schroders Personal Wealth (ACD), PO Box 13482, Chelmsford, CM99 2GN

If your redemption instruction is under £20,000 and your anti-money laundering documentation is in good order and we have your bank account details, your trade will be placed and your proceeds will be sent to your nominated bank account. 

If there is any outstanding anti-money laundering documentation, you will be advised at the time, either over the phone if you have called, or by letter if you have placed the instruction in writing or via the Online Portal. We will require your anti-money laundering documentation to be completed and in good order before you can receive any redemption proceeds. 

We may need additional information from you to confirm your identity. This will be confirmed with you either over the phone or in writing before we can release your proceeds. 

If your redemption instruction is over £20,000, you will be required to send in a Form of Renunciation, which will need to be signed by you, or if this is a joint holding, by both holders. this form will be sent to you for completion. 

Once we receive this, we will be able to release your proceeds to your nominated bank account, provided your anti-money laundering documentation is in good order.