Protecting yourself against fraud
If you think you have been a victim of fraud or have received unsolicited contact using the Schroders Personal Wealth or Schroders (our Parent Company) name and have any concerns, then please contact us.
Unfortunately scams and attempted frauds through social media, phone calls and emails claiming to be from a Schroders Personal Wealth representative do sometimes occur. You may be contacted by people claiming to be from Schroders Personal Wealth who will try to persuade you to invest with them.
Fraudsters are constantly developing their tactics and looking for new ways to steal your money through social engineering tactics. Resist the urge to act immediately no matter how dramatic the claim or urgent the situation. It is important to recognise a scam and understand how you can help protect yourself.
Get in touch with us right away if you are suspicious of any communication you may have received or if you suspect that you may have been a victim of fraud using the Schroders Personal Wealth brand.
You can contact our Financial Crime Prevention team via:
Telephone: 0800 640 4161
If you suspect you have been a victim of fraud, we advise you to report it immediately to your bank who may be able to assist you in stopping or recovering funds. You can report fraud and cyber crime if you live in the UK to Action Fraud.
When you contact Schroders Personal Wealth, we will investigate your suspicions and where possible take necessary steps to prevent others falling victim to the same scam.
Please note that any information sent via email is not secure and could be read by others.